FIG Assistance
A clear answer, a direct path to FIG.
Official FIG social and community channels are available below. Ticket creation with personalized tracking will only be announced once its secure service is active.
Official channels availableFive FIG channelsEach link opens the corresponding official channel in a new tab.
Contact and follow FIG
Every supplied channel, in one place.
Join Discord or WhatsApp, then follow FIG on Instagram, X and TikTok.
FIG DiscordJoin the server and connect with the community.FIG on InstagramDiscover FIG imagery, behind-the-scenes and events.FIG on XFind live announcements and news.WhatsApp communityAccess the FIG community group on WhatsApp.FIG on TikTokFollow FIG short-form videos and highlights.
Social media and community groups do not replace a support ticket. Never share a password, sign-in code or payment information in a public message.
Available resources
Choose the right starting point.
Get started in the communityProfile, team and general good practices.Safety and reportingImmediate guidance and status of the future support channel.Discord connectionCurrent integration status and planned safeguards.FIG ID accessSign in and manage your account through the secure FIG ID interface.
If you are in immediate danger, do not wait for FIG support to open: contact the appropriate emergency services in your country.
Next step
Support will launch with real tracking.
When activated, each request will show its status and history, without a false promise of action.